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Microsoft Lync Customers:
How to Establish Direct Federation with AIM

AOL is pleased to offer Microsoft Lync customers the opportunity to continue their current federation with AIM and establish new federations if needed. For the first time, we are enabling companies with the ability to establish a direct relationship with AOL to provision and manage their connectivity to the AIM network. This will also allow you to have direct and immediate access to AIM technical support engineers who can quickly identify and resolve any AIM-related issues, thus making the transition to AOL is seamless with no disruption to your company and users.

To get started, simply complete and submit the form below and we'll take care of the rest. Once we receive your information we will ensure that the transition is successful.

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Why this change and how will it affect me?

Do I have to make technical changes to continue the AIM federation service?

Do I have to wait until June 2014 to transition my AIM federation service to AOL?

Can I federate new domains before June 2014?

Do I receive any added benefits from establishing a direct relationship with AOL?

What is the process for establishing direct federation with AIM?

Can AIM federation be obtained from any entity other than AOL?

Does obtaining federation from AOL affect my relationship with Microsoft?


If you have any questions, contact us here.